Privacy Policy

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or estimate for moving services
• Contact us via phone, email, or our website contact form
• Schedule moving services
• Make payments for our services
• Subscribe to our newsletter or marketing communications

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Moving details (current and destination addresses, move date, inventory information)
• Payment information (processed securely through our payment processor)
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our moving services
• Process your quote requests and service bookings
• Communicate with you about your move, including confirmations and updates
• Send you receipts, invoices, and payment confirmations
• Respond to your questions, comments, and requests for customer service
• Send you marketing communications (with your consent)
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and protect our legal rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, scheduling software, or email service providers
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Texas Troops Moving, our customers, or others

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website functionality
• Deliver relevant advertising

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: